More resources for students, including how to access Live Chat, are available on Respondus Student Resources page.įor the latest system requirements, please see System Requirements for LockDown Browser on the Resources page. Students can access built-in troubleshooting and live chat from within Respondus Monitor if they encounter a technical problem.If you experience any problems during the course of an active Canvas + LockDown Browser quiz test, please notify your instructor or test proctor immediately. For online support for LockDown Browser, visit the LockDown Browser Student Support Center.You can find more resources for students, including how to access Live Chat on the Student Resources page. Respondus LockDown Browser is a secure browser tool that prevents students from accessing external resources during proctored assessments administered in testing centers and computer labs (it is installed on Windows computers in the STCs). (Mac users will find it in the Applications folder.) At this point, LockDown Browser may prompt you to close certain applications that are running on the computer. 24/7 Live Chat– Remember that students can access built-in troubleshooting and live chat from within Respondus Monitor if they encounter a technical problem. Locate the LockDown Browser icon on the desktop and double-click it.Rapid Rollout Guide for Instructors – Here is the essential information for using Respondus Monitor with online exams.Each session is followed by an extended Q/A period where questions are answered live. Daily Training Webinars with Live Q&A – These 45-minute trainings are the best way for instructors to learn how to use Respondus Monitor for online proctoring.LockDown Browser Student Quickstart Guide.Preparing an Exam for Use with LockDown Browser & Respondus Monitor.Preparing a Quiz for Use with LockDown Browser in Canvas.Introduction to LockDown Browser for Canvas (New Quizzes).Instructor LockDown Browser and Respondus Monitor Quick Start Guide for New Quizzes.Instructor LockDown Browser and Respondus Monitor Quick Start Guide for Classic Quizzes.Respondus offers 45-minute trainings for instructors daily to learn how to use Respondus Monitor for online proctoring. LockDown Browser & Respondus Monitor Training for SMU Faculty (SMU Login Required).
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